Privacy Policy
Last updated: May 24, 2026
At DOLLA, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using DOLLA, you consent to the data practices described in this policy.
1. Information We Collect
Personal Information
When you create an account, we collect information you provide directly, including:
- Full name
- Email address
- Account password (stored in hashed form)
- Cryptocurrency wallet addresses you connect or provide for withdrawals
Usage Information
We automatically collect certain information when you access the Service:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and navigation patterns
- Device identifiers and screen resolution
- Referral URLs and search terms used to find our platform
Transaction Information
When you make deposits, purchases, or withdrawals, we collect:
- Transaction amounts and timestamps
- Blockchain transaction hashes
- Wallet addresses involved in transactions
- Network used (Polygon, Arbitrum, Base, Solana, TRON)
- Ticket purchase history and lot participation records
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Operation: To create and manage your account, process transactions, operate lots, and deliver winnings.
- Security: To detect and prevent fraud, unauthorized access, and other malicious activities.
- Communication: To send you transaction confirmations, lot results, security alerts, and important platform updates.
- Improvement: To analyze usage patterns and improve the Service, including user interface optimization and feature development.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Support: To respond to your inquiries, troubleshoot issues, and provide customer support.
3. Cookies & Tracking Technologies
We use the following types of cookies and similar technologies:
Essential Cookies
Required for the platform to function. These handle authentication, session management, and security. Cannot be disabled.
Preference Cookies
Remember your settings such as language preference, theme (dark/light mode), and display preferences.
Analytics Cookies
Help us understand how visitors interact with the platform. Data is aggregated and anonymized. You can opt out of these.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent the platform from functioning correctly.
4. Blockchain Data
By nature, blockchain transactions are public and immutable. When you interact with DOLLA through blockchain networks, please be aware of the following:
- Transaction details (amounts, wallet addresses, timestamps) are permanently recorded on public blockchains and cannot be deleted or modified.
- Your wallet address may be visible to other users or the public through blockchain explorers.
- We do not control blockchain data. Once a transaction is confirmed on-chain, it is beyond our ability to alter or remove.
- Provably fair draw results, including server seeds and block hashes, are published publicly for transparency and verification purposes.
We recommend using dedicated wallet addresses for DOLLA transactions if you wish to maintain separation from your other blockchain activities.
5. Third-Party Sharing
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We work with trusted third parties who assist in operating the platform (hosting, analytics, email delivery). These providers are bound by confidentiality obligations.
- Legal Requirements: We may disclose information if required by law, subpoena, court order, or government regulation.
- Safety: We may share information to protect the rights, property, or safety of DOLLA, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.
6. Data Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using TLS 1.3
- Passwords are hashed using bcrypt with salt
- Sensitive data is encrypted at rest
- Regular security audits and penetration testing
- Access controls and authentication for all internal systems
- Automated monitoring for suspicious activities
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying affected users in the event of a data breach.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing of your data for specific purposes.
- Withdrawal: Withdraw consent for optional data processing at any time.
To exercise any of these rights, please contact us through our contact page or email andrew.lons17@gmail.com. We will respond to requests within 30 days.
Note that deleting your account will not affect data already recorded on public blockchains, as that data is immutable by design.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we retain certain data as follows:
- Transaction records: 7 years (legal/tax compliance)
- Security logs: 1 year
- Analytics data (anonymized): indefinitely
- Support correspondence: 3 years after resolution
9. Children's Privacy
DOLLA is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on the platform at least 14 days before they take effect.
Your continued use of the Service after the effective date of changes constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how we handle your information, please contact us at our contact page or email andrew.lons17@gmail.com.